A return, replacement, or refund may be requested if:

• You receive a damaged or defective product.
• You receive a wrong product different from what you ordered.
• The product is expired at the time of delivery.
• The product is proven to be non-genuine after verification.
• The return request is submitted within 7 days of delivery.

To ensure a fair and transparent claim process, customers are strongly advised to record a continuous uncut unboxing video from the moment the sealed package is opened.

An unedited and uninterrupted video may be required as proof for any claim related to:

• Damaged or defective product
• Missing item
• Wrong product delivered
• Opened or tampered product
• Authenticity concerns

Claims for opened products may be rejected if a valid uncut unboxing video is not provided.

If the product seal has already been opened, return or refund requests will only be considered when:

• A continuous uncut unboxing video is available.
• The issue is clearly visible in the video.
• The product is found to be damaged, defective, contaminated, expired, or otherwise unsuitable for use.

Videos recorded after opening the package, edited videos, or incomplete recordings may not be accepted as valid evidence.

If a product different from the ordered item is delivered:

• The issue must be reported within 48 hours of delivery.
• Supporting photographs and/or an unboxing video must be provided.
• After verification, a replacement or full refund will be offered.

Daily Fuel is committed to selling only genuine products sourced from authorized distributors, manufacturers, and trusted suppliers.

If any product purchased from Daily Fuel is found to be fake or counterfeit, non-genuine, not sourced through authorized channels, failing official brand authenticity verification, or different from the original product represented by the manufacturer — the customer will be eligible for a 100% refund of the product value, subject to successful verification.

To process an authenticity-related claim, customers may be required to provide:

• Order details
• Product photographs
• Batch number details
• Manufacturer or brand verification evidence (if available)
• Any additional information requested by our support team

Daily Fuel reserves the right to verify authenticity claims through the manufacturer, authorized distributor, or other appropriate channels before approving a refund.

Once a return or claim is approved:

• Refunds will be processed within 5–7 business days.
• The refund will be credited to the original payment method used during checkout.
• For Cash on Delivery (COD) orders, refunds will be sent via bank transfer or UPI after receiving the required details.

• Orders may be cancelled before shipment.
• Once an order has been shipped, cancellation requests may not be accepted.
• If cancellation is approved after payment, the refund will be processed according to the standard refund timeline.

Returns, replacements, or refunds will not be accepted if:

• The claim is submitted after the applicable return period.
• The product has been intentionally damaged, misused, or improperly stored after delivery.
• Required evidence is not provided.
• The product has been excessively used or consumed.
• The authenticity, damage, or defect claim cannot be verified.
• False, misleading, or fraudulent claims are detected.

If the return is approved due to a wrong, damaged, defective, expired, or non-genuine product, Daily Fuel will bear the applicable return shipping charges.

In other approved cases, shipping and handling charges may be deducted from the refund amount where applicable.

Daily Fuel’s liability for any approved refund shall be limited to the purchase price paid for the product. Daily Fuel shall not be liable for any indirect, incidental, or consequential damages arising from the use of products purchased through the website.

Daily Fuel reserves the right to approve, reject, or investigate any return, replacement, or refund request based on the information and evidence provided by the customer.